Free Shipping on Orders Above ₹999 Easy Returns Secure Payment Customer Support: +91 78725 94449
SShreemoyee's Collections
HomeReturn Policy

Return & Exchange Policy

Simple, transparent returns for a worry-free shopping experience.

7-Day Returns

You may request a return or exchange within 7 calendar days of delivery. The product must be unused, unworn, unwashed and returned with its original tags and packaging.

Items Not Eligible

  • Altered or customized garments
  • Innerwear, jewellery and personal-care products
  • Products marked final sale or non-returnable
  • Items damaged through misuse or incorrect care

How to Request a Return

  1. Open My Returns, choose an eligible delivered item, and submit your quantity and reason. Contact support if you need help.
  2. Share clear photographs if the item is damaged or incorrect.
  3. Keep the product packed and ready for collection.
  4. After inspection, your refund or exchange will be processed.

Refunds

Approved refunds are issued to the original payment method within 5–7 business days after inspection. COD refunds are processed to the bank or UPI details provided by the customer.

Original shipping fees and COD charges are non-refundable unless the delivered product was defective or incorrect.